Company Name: INNOVATEQ LIMITED
Website: https://innovateq.co.uk
Email: info@innovateq.co.uk
Address: 71-75 Shelton Street, London, England, WC2H 9JQ
INNOVATEQ LIMITED (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data you provide us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us in any capacity.
We may collect and process the following types of information:
Name
Email address
Phone number
Company name
Job title
Billing address
Payment details (processed via secure third-party gateways)
IP address
Browser type and version
Device type
Operating system
Time zone setting
Pages visited on our website
Information about how you use our website and services
Clicks, navigation paths, and time spent on site
Records of correspondence through email, chat, or contact forms
Customer support requests or inquiries
We use your data in the following ways:
To deliver and manage our services
To respond to inquiries and provide customer support
To process payments and billing
To personalize user experience
To improve website functionality and performance
To send important updates and service notices
For marketing purposes (only with your consent)
To comply with legal obligations
We process personal data under the following lawful bases:
Consent: When you opt-in to communications or marketing
Contractual necessity: To fulfill service agreements
Legal obligation: To comply with applicable laws
Legitimate interest: For business operations and website security
We do not sell your personal data. However, we may share your information with trusted third parties including:
Payment processors (e.g., Stripe, PayPal)
Hosting and infrastructure providers
Email and communication service providers
Legal or regulatory bodies when required by law
Contractors or freelancers involved in your project
All partners are required to adhere to confidentiality and data protection standards.
As we may work with global partners, your data may be transferred outside the UK/EEA. We ensure such transfers comply with data protection laws through:
Adequate contractual clauses
Data Protection Agreements
Secure transfer mechanisms
We retain your personal data only as long as necessary for:
Completing the services you request
Legal and accounting requirements
Historical records for future projects
Typically, client data is retained for 5 years unless otherwise requested or required by law.
Under data protection laws (such as UK GDPR), you have the right to:
Access – Request copies of your personal data
Rectification – Request correction of inaccurate or incomplete data
Erasure – Request deletion of your data
Restrict Processing – Limit how we use your data
Data Portability – Receive your data in a machine-readable format
Object – Object to processing for marketing or other reasons
Withdraw Consent – At any time where processing is based on your consent
To exercise these rights, please contact us at info@innovateq.co.uk.
We use cookies and similar tracking technologies to enhance your experience. Cookies help us:
Analyze website traffic
Understand user behavior
Store preferences for faster access
You can control cookie settings through your browser or opt-out via cookie banners.
We employ industry-standard security measures to protect your data:
SSL encryption on our website
Firewalls and intrusion detection systems
Secure servers and restricted access
Regular vulnerability testing
However, no method is 100% secure. We cannot guarantee absolute protection.
Our website may contain links to other sites not operated by us. We are not responsible for the privacy practices of such third parties and encourage you to review their privacy policies.
We do not knowingly collect or process personal data of children under 13. If we become aware of such data being collected, we will take steps to delete it immediately.
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. You are advised to review it periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, contact us at:
INNOVATEQ LIMITED
Email: info@innovateq.co.uk
Address: 71-75 Shelton Street, London, England, WC2H 9JQ
Empowering your business growth through innovative, user-focused mobile app solutions that drive real results.
© INNOVATEQ LIMIETD 2025 || All rights reserved.
